Reference

What You Agree To When You Use warung jackpot

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your access to the lobby — including slots, live casino tables, and sports markets where local law permits.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsLobby access by regionAccount suspension conditions
warung jackpot What You Agree To When You Use warung jackpot
ACCOUNT SECURITY

How We Protect Your Data and Account Access

Data Handling

We collect only what is needed to operate your account — name, contact, and wallet identifiers like your linked DANA or OVO number. We do not sell this data to third parties.

Cookie Use

Cookies keep your session active and remember lobby preferences. You can manage cookie settings from your browser at any time; blocking functional cookies may affect account login behaviour.

Account Security

Every login triggers an OTP check sent to your registered number. If you suspect unauthorised access, lock your account immediately from the security tab and contact live chat.

Requesting Changes

To update personal details or request account data deletion, submit a written request through email support. We process verified requests within a reasonable period under applicable rules.

CONTACT CHANNELS

Reach Us About Any Terms Question

Live Chat Open the chat bubble from any lobby page. Our Indonesia support team handles terms queries, account disputes, and wallet verification questions around the clock.
Email Support Send a detailed message to the address in your account settings. Useful for written records when you need a formal response to a terms or eligibility question.
Account Dashboard Log in and check the notifications tab for any terms update alerts. Policy changes are posted there first, with the effective date clearly marked before they take hold.

Common Questions About These Terms

The core terms stay the same regardless of which e-wallet you use. Each payment method has its own processing flow, but your account obligations and withdrawal verification steps remain consistent.

We may suspend or close your account depending on the severity. You will receive notice through your registered contact. Funds held in a verified wallet are returned subject to any outstanding verification checks.

We post update notices in your account dashboard with the effective date shown. For significant changes, we also send a message to your registered contact before the new terms take effect.

Access depends on local law and is available where permitted in eligible regions. Players in Depok and Denpasar can check eligibility by attempting to open an account — restricted regions are flagged at that step.

Send a written request to the email address in your account settings. Include your registered contact and the wallet type linked to your account so we can verify identity before processing your request.

Yes. The same account terms apply across all sections of the lobby — slots like Gamelan Riches Slots, live tables, and the sports markets including Football Betting Live where available in supported regions.